Error Codes
[List of Smooth Print error codes]
| Error code | Description | Error message |
|---|---|---|
| SUCCESS | Printing successful | - |
| PRINT_CANCEL | Printing cancelled | - |
| ERROR_PRINTER_NO_SETTING | The printer has not been selected or configured. | Connect the printer. |
| ERROR_INVALID_SCHEME_PARAMETER | Missing a required URL scheme parameter. | Invalid URL scheme parameter. |
| ERROR_NO_PRINT_DATA, ERROR_OPEN_LBX_FAILED | Smooth print failed to find the print data or open the LBX file. | Data file not found. |
| ERROR_NO_CUSTOM_PAPER_FILE | Smooth Print failed to find the media settings file. | Custom paper size information not found. |
| NO_FILES_ACCESS_PERMISSION | Smooth Print does not have access to the device's internal storage (Android™ only). | "Data file not found." or "Custom paper size information not found." |
| DIALOG_CLOSE | The "Printing in Progress" screen was closed before the print process completed (Android™ only). | - |
[Brother Print SDK error codes]
The connection and printing process uses Brother Print SDK.
The error codes below may appear if you use callback parameters. *If you are using the Android™ mobile app, these error codes may appear even if you are not using callback parameters.
| Error code | Error message | |
|---|---|---|
| iOS | Android™ | |
| BRLMPrintErrorCodeNoError | NoError | - |
| BRLMPrintErrorCodePrintSettingsError | PrintSettingsError | Printing error |
| BRLMPrintErrorCodeFilepathURLError | FilepathURLError | |
| BRLMPrintErrorCodePDFPageError | PDFPageError | |
| BRLMPrintErrorCodePrintSettingsNotSupportError | PrintSettingsNotSupportError | |
| BRLMPrintErrorCodeDataBufferError | DataBufferError | |
| BRLMPrintErrorCodePrinterModelError | PrinterModelError | |
| - | WorkPathError | |
| BRLMPrintErrorCodeCanceled | Canceled | |
| BRLMPrintErrorCodeChannelTimeout | ChannelTimeout | |
| BRLMPrintErrorCodeSetModelError | SetModelError | |
| BRLMPrintErrorCodeUnsupportedFile | UnsupportedFile | |
| BRLMPrintErrorCodeSetMarginError | SetMarginError | |
| BRLMPrintErrorCodeSetLabelSizeError | SetLabelSizeError | The size of the media installed in the printer does not match the app's settings. |
| BRLMPrintErrorCodeCustomPaperSizeError | CustomPaperSizeError | Printing error |
| BRLMPrintErrorCodeSetLengthError | SetLengthError | |
| BRLMPrintErrorCodeTubeSettingError | TubeSettingError | |
| BRLMPrintErrorCodeChannelErrorStreamStatusError | ChannelErrorStreamStatusError | |
| BRLMPrintErrorCodeChannelErrorUnsupportedChannel | ChannelErrorUnsupportedChannel | |
| BRLMPrintErrorCodePrinterStatusErrorPaperEmpty | PrinterStatusErrorPaperEmpty | No media in the printer. |
| BRLMPrintErrorCodePrinterStatusErrorCoverOpen | PrinterStatusErrorCoverOpen | The printer cover is open. |
| BRLMPrintErrorCodePrinterStatusErrorBusy | PrinterStatusErrorBusy | Wait for the current operation to finish. |
| BRLMPrintErrorCodePrinterStatusErrorPrinterTurnedOff | PrinterStatusErrorPrinterTurnedOff | Printer status error |
| BRLMPrintErrorCodePrinterStatusErrorBatteryWeak | PrinterStatusErrorBatteryWeak | Battery low. Charge the battery. |
| BRLMPrintErrorCodePrinterStatusErrorExpansionBufferFull | PrinterStatusErrorExpansionBufferFull | Printer status error |
| BRLMPrintErrorCodePrinterStatusErrorCommunicationError | PrinterStatusErrorCommunicationError | Printer not connected. |
| BRLMPrintErrorCodePrinterStatusErrorPaperJam | PrinterStatusErrorPaperJam | Label jammed. |
| BRLMPrintErrorCodePrinterStatusErrorMediaCannotBeFed | PrinterStatusErrorMediaCannotBeFed | Cannot detect media. |
| BRLMPrintErrorCodePrinterStatusErrorOverHeat | PrinterStatusErrorOverHeat | The printer is cooling. |
| BRLMPrintErrorCodePrinterStatusErrorHighVoltageAdapter | PrinterStatusErrorHighVoltageAdapter | Printer status error |
| BRLMPrintErrorCodePrinterStatusErrorMotorSlow | - | |
| BRLMPrintErrorCodeUnsupportedCharger | PrinterStatusErrorUnsupportedCharger | Printing error |
| BRLMPrintErrorCodePrinterStatusErrorUnknownError | PrinterStatusErrorUnknownError | Printer status error |
| BRLMPrintErrorCodeTemplatePrintNotSupported | - | Printing error |
| BRLMPrintErrorCodeInvalidTemplateKey | - | |
| BRLMPrintErrorCodeUnknownError | UnknownError; | |
[RJ-2035B, RJ-2055WB, RJ-3035B, RJ-3055WB, TD-4T and TJ series error codes]
*RJ-2035B, RJ-2055WB, RJ-3035B, RJ-3055WB, TD-4T and TJ series do not support the Error codes occurring during printing.
| Error Code | Error message |
|---|---|
| 00 | Normal |
| 01 | Head opened |
| 02 | Paper jam |
| 03 | Paper jam and head opened |
| 04 | Out of paper |
| 05 | Out of paper and head opened |
| 08 | Out of ribbon |
| 09 | Out of ribbon and head opened |
| 0A | Out of ribbon and paper jam |
| 0B | Out of ribbon, paper jam and head opened |
| 0C | Out of ribbon and out of paper |
| 0D | Out of ribbon, out of paper and head opened |
| 10 | Pause |
| 20 | Printing |
| 80 | Other error |